All Systems Operational

About This Site

ℹ️ For questions or support, reach out to your dedicated Customer Success Manager or visit the Theta Lake support site at https://thetalake.zendesk.com

🫱🏻‍🫲🏿 Theta Lake integrates with unified communications platforms and relies on their uptime and availability for ingestion and analysis of content. You may need to refer to their service status pages. Here are some of the major platforms:
Zoom: https://status.zoom.us | Microsoft Teams: https://status.cloud.microsoft/ | Cisco Webex: https://status.webex.com | Slack: https://status.slack.com | RingCentral: https://status.ringcentral.com

☁️ Theta Lake is cloud native: AWS: https://health.aws.amazon.com | Azure: https://azure.status.microsoft

This page does not form any part of any terms of use for Theta Lake services.

Uptime over the past 90 days. View historical uptime.
US West ? Operational
90 days ago
99.96 % uptime
Today
Web UI ? Operational
90 days ago
99.92 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.92 % uptime
Today
MS Teams Disclaimers ? Operational
90 days ago
100.0 % uptime
Today
US East ? Operational
90 days ago
100.0 % uptime
Today
Web UI ? Operational
90 days ago
100.0 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Canada ? Operational
90 days ago
100.0 % uptime
Today
Web UI ? Operational
90 days ago
100.0 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
UK ? Operational
90 days ago
99.95 % uptime
Today
Web UI ? Operational
90 days ago
99.92 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.92 % uptime
Today
EU ? Operational
90 days ago
100.0 % uptime
Today
Web UI ? Operational
90 days ago
100.0 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
ANZ ? Operational
90 days ago
100.0 % uptime
Today
Web UI ? Operational
90 days ago
100.0 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
APAC Operational
90 days ago
99.95 % uptime
Today
Web UI ? Operational
90 days ago
99.92 % uptime
Today
Ingestion & Analysis ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
99.92 % uptime
Today
API Developer Site ? Operational
90 days ago
100.0 % uptime
Today
Third Party Integrations ? Operational
90 days ago
100.0 % uptime
Today
Bloomberg ? Operational
90 days ago
100.0 % uptime
Today
Microsoft Teams ? Operational
90 days ago
100.0 % uptime
Today
RingCentral ? Operational
90 days ago
100.0 % uptime
Today
Slack ? Operational
90 days ago
100.0 % uptime
Today
Zoom ? Operational
90 days ago
100.0 % uptime
Today
Other ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 16, 2025

No incidents reported today.

Jul 15, 2025

No incidents reported.

Jul 14, 2025
Intermittent MS Teams Recording Issues
Postmortem - Read details
Jul 14, 19:02 UTC
Resolved - This incident has been resolved. Customers in all regions are able to make and receive calls.
Jul 14, 12:24 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 10:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Jul 14, 09:25 UTC
Investigating - We're investigating a potential issue with the recording of some MS teams calls.
Jul 14, 09:20 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025
Feature Release 2025-07-1
Completed - The scheduled maintenance has been completed.
Jul 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 14:00 UTC
Scheduled - At this time we will be updating the Theta Lake service with new features and enhancements associated with the 2025-07-1 release train. Services may be momentarily unavailable as we deploy.
Jun 27, 14:10 UTC
Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Bloomberg content ingestion delay due to SFTP connectivity issues
Resolved - This was an outage with Bloomberg's SFTP services. The issue appears to be resolved and Bloomberg data ingestion has resumed. We will continue to monitor and will reopen this incident if necessary.
Jul 2, 15:10 UTC
Update - Correction: Many customers are affected but not all.
Jul 2, 14:42 UTC
Investigating - We are currently investigating an issue with connectivity to Bloomberg's SFTP servers. Bloomberg data ingestion will be delayed for all customers in all data centers.
Jul 2, 14:39 UTC
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